Last Updated: September 10, 2025
At CalSync, we are committed to protecting the data you entrust to us while using our calendar synchronization and management services. This Data Policy explains how we collect, use, store, and protect the data you provide when using CalSync, accessible via https://calsync.sveeva.com/. Our goal is to be transparent about our data practices and ensure your trust as you manage schedules across Google Calendar, Outlook, Apple Calendar, Exchange, and integrated productivity tools like Slack, Zoom, and Trello.
1. Data We Collect
We collect data to provide seamless calendar syncing, event management, and team coordination. The types of data we collect include:
Personal Information
• Account Information: When you sign up for CalSync, we collect your name, email address, and account credentials (e.g., username and password).
• Profile Data: Optional details like your time zone, organization name, or preferences to enhance your scheduling experience.
• Contact Information: Information you provide when inviting team members or sharing calendars, such as email addresses of collaborators.
Usage Data
• Calendar Data: Events, meetings, and reminders you sync or manage through CalSync, including event titles, dates, times, and attendees, accessed via integrations with Google Calendar, Outlook, Apple Calendar, or Exchange.
• Integration Data: Information from connected platforms (e.g., Slack, Zoom, Trello) to facilitate scheduling and notifications.
• Technical Data: IP addresses, browser type, device information, and usage logs to ensure platform performance and security.
Communication Data
• Support Interactions: Information you provide when contacting our support team, such as emails or chat logs.
• Notifications: Preferences for receiving reminders or updates via email or integrated platforms.
2. How We Use Your Data
We use your data to deliver, improve, and secure CalSync’s services. Specifically, we use it to:
• Sync Calendars: Enable seamless synchronization of events and schedules across Google Calendar, Outlook, Apple Calendar, Exchange, and other integrated platforms.
• Manage Events: Provide tools to create, edit, and share calendar events, including team scheduling and reminders.
• Improve Services: Analyze usage patterns to enhance platform performance, troubleshoot issues, and optimize user experience.
• Communicate: Send transactional notifications (e.g., event reminders, account updates) and respond to support inquiries.
• Ensure Security: Monitor for suspicious activity, prevent unauthorized access, and maintain platform integrity.
3. Data Sharing
We do not sell your data. We may share data in the following limited circumstances:
• Service Providers: With trusted third-party providers (e.g., hosting services, analytics tools) who assist in delivering CalSync’s services, bound by strict confidentiality agreements.
• Integrations: With platforms like Google, Microsoft, Apple, Slack, Zoom, or Trello, only to the extent necessary for calendar syncing or notifications, as authorized by you.
• Legal Obligations: When required by law, such as to comply with a subpoena, court order, or regulatory requirement.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, with notice provided to you.
4. Data Storage and Security
• Storage: Your data is stored on secure servers located in [insert region, e.g., the United States or EU, based on your infrastructure]. Calendar data is encrypted in transit and at rest.
• Retention: We retain your data only as long as necessary to provide our services or comply with legal obligations. You can request data deletion via your account settings or by contacting support.
• Security Measures: We use industry-standard encryption, access controls, and regular security audits to protect your data from unauthorized access or breaches.
5. Your Data Rights
You have control over your data. Depending on your region (e.g., GDPR for EU residents, CCPA for California residents), you may have the following rights:
• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate data.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Restriction: Limit how we process your data in certain cases.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to certain data processing, such as for marketing purposes.
To exercise these rights, contact us at [insert contact email, e.g., support@calsync.sveeva.com].
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and ensure platform functionality. You can manage cookie preferences via your browser settings or our cookie consent tool.
7. Third-Party Integrations
CalSync integrates with third-party platforms like Google Calendar, Outlook, Apple Calendar, Exchange, Slack, Zoom, and Trello. When you connect these services, we access only the data necessary for syncing and scheduling, as authorized by you. We encourage you to review the privacy policies of these third-party services.
8. Updates to This Policy
We may update this Data Policy to reflect changes in our services or legal requirements. We will notify you of significant changes via email or through our platform. The latest version is always available at [insert URL, e.g., https://calsync.sveeva.com/data-policy].
9. Contact Us
If you have questions about this Data Policy or how we handle your data, please contact us at:
• Email: [insert email, e.g., support@calsync.sveeva.com]
• Address: [insert address, if applicable]
• Website: https://calsync.sveeva.com/
We’re here to help you sync smarter and schedule better!
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